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Need some Help?
Welcome! If you need technical assistance please fill out the following form. If you are looking to send feedback regarding our product, please
click here
for the feedback form.
Please note:
If you are working on a system other than Windows, Hotbar will not be available to you until a future date. For inquiries of the following nature, please consult our quick help guides:
For the most accurate answers we will need the following information about your system's configuration:
Your
Operating System
is:
------select one------
Windows 3.11
Windows 95
Windows 98
Windows 2000
Windows ME
Windows NT
Windows XP
Mac
Linux
other
Do not know
Your
Internet Browser
is:
-----------select one-----------
Internet Explorer 4.x
Internet Explorer 5.0
Internet Explorer 5.01
Internet Explorer 5.5
Internet Explorer 6.0
Netscape 6(Beta) or better
Netscape 4.5 - 4.8
Netscape 4.08 - 4.49
Netscape 4.07 or under
Internet Explorer Under Mac
AOL
other
Do not know
Please answer the following questions:
1. Do you see Hotbar's skin? (You will see an image on your Explorer's
toolbar where normally it is gray)
Yes
No
Do not know
2. Do you see Hotbar's toolbar? (Buttons underneath your browser's
address bar including Hotbar, 'The Web', Tools, News, Shop, etc.)
Yes
No
Do not know
3. Are you using Hotbar on your office computer or on your home computer?
office computer
Home computer
4. Are you connected through a proxy server or a firewall?
If you are not sure, please contact your ISP or system administrator
---------select one---------
Proxy
Firewall
Proxy and Firewall
None
Don't know
5. Do you use a cleaning program?
Yes
No
Do not know
Which one?
Your question here:
Please provide us with the correct e-mail address so that we can contact you promptly.
Your Name:
Your Email:
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